AT&T customers experiencing ‘nationwide issue’ affecting calls


AT&T customers are experiencing a “nationwide issue” affecting their ability to call any non-AT&T users, the company announced Tuesday.

“The carriers are working as quickly as possible to diagnose and resolve the issue,” the company said in a statement.

The company confirmed that the issue is only occurring for calls between carriers, with communications between AT&T customers unaffected. 

AT&T did not provide further specifics on the situation, but Down Detector – which tracks outages on all kinds of communication and online services – shows customers began reporting issues at around 1 p.m. 


AT&T customers are dealing with a “nationwide issue” affecting their ability to call non-AT&T users. Christopher Sadowski

More than 3,000 issues were reported to the website by 5 p.m., 90% of which were related to cellular problems, according to the website. 

Down Detector also lists New York City, Chicago, Philadelphia and Dallas among the cities with the most complaints. 

Officials in Camden County, New Jersey have gone on social media to warn AT&T customers that the outage may impact their ability to call 911. 

AT&T did not immediately respond to The Post’s request for comment. 

The company remains under investigation by New York Attorney General Letitia James and the FCC over another outage in February that lasted for up to 12 hours. 

This is a developing story. Please check back for more updates.



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